A Tale of Two Moores

With only four months to go until the wedding, Shawn and I decided that we better rent his and his best man’s suites. So on Sunday we found ourselves at the Oakville Moores located at Dundas and Winston Churchill. It turned out to be a less than ideal experience.

We went to that location because it’s located near where Shawn’s brother, his best man, lives and we went to Moores because, well, isn’t that where everyone gets their suits from?

Back in January, we’d gotten a Moores catalogue from its booth at a wedding show. The suit selection looked alright, it seemed to have the colours we needed (silver and dark purple) and for $149 you got everything, even the shoes.

So our appointment should have been pretty simple. However, it quickly became clear that the woman who was supposed to be helping us could have cared less that we were there. After explaining the packages, getting our info and pointing out the most popular three styles, she seemed to lose the ability to speak.

I thought she would help us pick out a style but nope, the only fashion advice she offered was that Shawn should have a white pocket square and I had to ask her which shirt was best for an August wedding (turns out the one we were considering was the wrong choice, a choice she probably would have let us make).

She was absolutely useless when I started freaking about the surprisingly limited vest/tie colour options. Yeah, there was silver but there wasn’t quite the silver I wanted. And the selection of purple was absolute shit.

Angered and annoyed, we left and then made an appointment at the Dufferin Mall Moores because Shawn had a theory that the colour selection varied greatly by store. And it turns out he was right; this second location had dozens of other colour options, including dark purple in a pattern that also comes in silver.

Also, not only was the colour selection much better at the Dufferin Mall Moores but the service was excellent. The woman who sat with us was very helpful and after dealing with her I felt much better about renting from Moores.

We haven’t booked the suits yet because I’m waiting to get the colour swatch for my sister’s maid of honour dress (she lives in the U.S.) but assuming that that swatch works with the dark purple that the Dufferin Mall Moores offers, we’re going with that location.